Contact Us

Our team lives in Chicago and Minneapolis, however Robot Cloud works anywhere the Internet is available. Contact us if you have any questions!

Phone *
Phone

1020 S Wabash Ave Ste 4E
Chicago, IL, 60605-2255
United States

(312) 602-5345

24/7 Robot in The Cloud

Built to secure and organize
all your Apple devices.

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Augment Your Team!

The absolute best way to secure and manage all your Apple devices. It's plug-and-play, and works with Macs, iPhones, iPads, iPod Touch and Apple TV devices. Get started today. Sleep better tonight.

 

A modern approach to Apple device management and security.

 
 

Robot Cloud delivers a plug-and-play solution compatible with Mac, iPad, iPhone, and Apple TV. Get started today. Sleep better tonight.

 
 
 

What type of organization are you?

 

Robot Cloud is built for progressive IT teams who want to spend quality time with customers, while automating critical tasks.

 

Service Provider

Are you an MSP or SSP looking to scale your business while providing world-class Apple device support? Robot Cloud may be an ideal solution for you.

Franchise 

Need to standardize your Apple fleet across multiple locations, distribute content and remain secure? Robot Cloud may be an ideal solution for you.

In-House IT

Is your team focused on other platforms with little time left to support a growing number of Apple devices? Robot Cloud may be an ideal solution for you.

Apple Consultant

Are you an ACN who wants to move beyond hourly billing to provide additional value to your clients? Robot Cloud may be an ideal solution for you.

Healthcare

Looking to ensure your Apple devices are being managed and used in compliance with HIPPA regulations? Robot Cloud may be an ideal solution for you. 

Storefront / Kiosk

Would you benefit from a simple method to keep your POS devices up-to-date and PCI compliant? Robot Cloud may be an ideal solution for you.

Education

Are you faced with a restrictive budget and growing need for staff to support your Apple devices? Robot Cloud may be an ideal solution for you.

Legal

Is it important that your devices and the data they hold are held to the highest standards of security? Robot Cloud may be an ideal solution for you.

Startup

Are you growing your business on the Apple platform and want to scale effortlessly? Robot Cloud may be an ideal solution for you.


Contact us for pricing. Discounts available for MSPs, SSPs, ACNs, EDU and non-profits.

 

Scale, automate and standardize your IT delivery model with Robot Cloud.

 

Go all in or select
your favorite Robot pieces

Robot Cloud can be your complete Apple device management system.
Or it can play well with your existing JSS, Zendesk, or you-name-it system.
 

Robot cloud is powered by JAMF Software's Casper Suite — the same software chosen by IBM to manage their Mac@IBM program. Robot Cloud is a hosted, managed and enhanced Casper Suite, perfect for any organization who wants enterprise security and management, without the hefty investment of developing the tools in-house. Robot Cloud is a great addition to any IT team. 

If you already run your own JAMF Software Server (JSS), you probably aren't looking for the full power that Robot Cloud provides. However, you can still benefit from the Robot Cloud Dashboard and SupportMenu tools. Both are available as stand-alone solutions and are built to enhance the quality of service you deliver to your clients. Dashboard can be connected to any JSS and installed as a Zendesk app. SupportMenu can be connected to any Zendesk.

Robot Cloud can deliver notifications to any email address or ticketing system. In addition, anyone supporting Apple devices and using the popular customer service system Zendesk can benefit from the special integrations we developed. SupportMenu for Mac and iOS facilitates effortless and direct communication with customers. Dashboard can display critical devices information next to tickets. Both are available as stand-alone solutions.
 

 

The Robot Cloud ecosystem is scalable, automated and customizable!

 

Is Robot Cloud Right for You?

STILL MANAGING A JSS?

Say yes to Robot Cloud and no to managing a JAMF Software Server (JSS). Robot Cloud is about freeing IT from the burden of infrastructure maintenance by making IT delivery more standardized and automated. Robot Cloud allows IT to focus on strategic business objectives and spend more time assisting customers.

MORE THAN JUST JAMF CLOUD

Robot Cloud is much more than a hosted JSS. It's an automated IT delivery system that includes all the extras required to immediately manage, secure and support your Apple devices:

LOWER COSTS WITH ROBOT CLOUD

Robot Cloud includes everything required to fully deploy and maintain an enterprise-level Mobile Device Management solution for all your Apple devices. Move to Robot Cloud and reduce or eliminate costs associated with:

  • Servers and storage infrastructure.
  • Backup and maintenance of the infrastructure.
  • JAMF licenses (CrashPlan and LogMeIn available to add on).
  • Operating costs associated with hosting expenses, bandwidth fees, software maintenance, deployment and installation, plus personnel for administration and development.

WHAT'S NOT INCLUDED?

Simply put, full administrative access to the back-end JSS is not included. Robot Cloud is built for IT Professionals interested in outsourcing the infrastructure required to build and maintain a robust, enterprise solution to manage and secure their Apple devices. Robot Cloud frees IT Professionals from the burden of building and maintaining the infrastructure so they can spend more time on a customer-centric approach. This allows you and your team to make the transition from an infrastructure focus to a business process focus. 

 

Our Team

The Apple focused pioneers at Forget Computers have been building Robot Cloud since 2007. As a Chicago-based Strategic Service Provider, dedicated to helping Apple users since 1998, Forget Computers incorporates fantastic customer service with curated processes and extensive experience to help organizations get the most value from their Apple technologies. Our team lives in Chicago and Minneapolis, however Robot Cloud works anywhere the Internet is available. Try it, you'll love it!