Contact Us

Our team lives in Chicago and Minneapolis, however Robot Cloud works anywhere the Internet is available. Contact us if you have any questions!

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Phone

1020 S Wabash Ave Ste 4E
Chicago, IL, 60605-2255
United States

(312) 602-5345

24/7 Robot in The Cloud

Built to secure and organize
all your Apple devices.

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Augment Your Team!

The absolute best way to secure and manage all your Apple devices. It's plug-and-play, and works with Macs, iPhones, iPads, iPod Touch and Apple TV devices. Get started today. Sleep better tonight.

 

A modern approach to Apple device management and security.

 
 

Robot Cloud delivers a plug-and-play solution compatible with Mac, iPad, iPhone, and Apple TV. Get started today. Sleep better tonight.

 
 
 

What type of organization are you?

 

Robot Cloud is built for progressive IT teams who want to spend quality time with customers, while automating critical tasks.

 

Service Provider

Are you an MSP or SSP looking to scale your business while providing best-of-breed Apple device support?

Franchise 

Need to standardize your Apple fleet across locations, distribute content and remain secure?

In-House IT

Is your team focused on other platforms but getting distracted by a growing number of Apple devices?

Apple Consultant

Are you an ACN who wants to move beyond hourly billing to provide real value to your clients?

Healthcare

Confident the Apple devices in your environment are meeting the latest HIPPA Security Rules?

Storefront / Kiosk

Are your point of sale (POS) devices compliant with new PCI guidelines? Can you make device changes in the field?

Education

Are budgets tight and even if you get a system in place is anyone available to manage and maintain it?

Legal

Is it important to you and your clients that your devices and the data they hold remain secure?

Startup

Maybe you're just getting started, and you know you want Apple devices. Are you prepared to scale?


Contact us for Pricing. Discounts available for MSPs, SSPs, ACNs, EDU and Non-profits.

 

Scale, automate and standardize your IT delivery model with Robot Cloud.

 

Go all in,
or select Robot pieces.

 

Robot Cloud can be your complete Apple device management system. Or it can play well with your existing JSS, Zendesk, and you-name-it system.
 

 

Robot cloud is powered by JAMF Software's Casper Suite — the same software chosen by IBM to manage their Mac@IBM program. Robot Cloud is hosted, managed and enhanced Casper Suite. Perfect for any organization who wants Enterprise security and management today, without the need to build the expertise and develop the tools in-house. Robot Cloud is a great addition to any IT team. 

If you already run your own JAMF Software Server (JSS) then you probably aren't looking for the full power that Robot Cloud provides. However, you can still benefit from the Robot Cloud Dashboard and SupportMenu tools. Both are available as stand-alone solutions and are built to enhance the quality of service you deliver to your clients. Dashboard can be connected to any JSS and installed as a Zendesk app. SupportMenu can be connected to any Zendesk.

Robot Cloud can deliver notifications to any email address or ticketing system. In addition, anyone supporting Apple devices and using the popular customer service system, Zendesk can benefit from the special integrations we built. SupportMenu (for Mac and iOS) provides more direct communication with customers. Dashboard can display critical devices information next to tickets. Both are available as stand-alone solutions.
 

 

The Robot Cloud ecosystem is scalable, predictable, automated and customizable!

 

Start Your Demo

Our Team

The Apple focused pioneers at Forget Computers have been building Robot Cloud since 2008.

As a Chicago-based Managed Service Provider (MSP), dedicated to helping Apple users since 1998, Forget Computers incorporates fantastic customer service with process and experience to help organizations get the most value from their Apple technologies. 

Our team lives in Chicago and Minneapolis, however Robot Cloud works anywhere the Internet is available. Try it. You'll love it!

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Is Robot Cloud Right for You?


STILL MANAGING A JSS?

Say yes to Robot Cloud and no to the cost and headaches of managing a JAMF Software Server (JSS). Robot Cloud is about freeing IT from the burden of infrastructure, while making IT delivery more standardized and automated. Robot Cloud allows IT to focus on strategic business objectives and spend more time assisting customers.

MORE THAN JUST JAMF CLOUD

Robot Cloud is much more than a hosted JSS. It's an automated IT delivery system that includes all the extras required to immediately manage, secure and support your Apple devices. Extras include:

SAVE COSTS WITH ROBOT CLOUD

Robot Cloud includes everything required to fully deploy and maintain an Enterprise-level Mobile Device Management solution for all your Apple devices. Move to Robot Cloud and reduce or eliminate costs associated with:

  • Hardware: Servers and storage infrastructure.
  • Backup of the infrastructure.
  • JAMF licenses (CrashPlan and LogMeIn available to add on).
  • Operating costs: Hosting expenses, bandwidth fees, software maintenance, deployment and installation, plus personnel for administration and development.

WHAT'S NOT INCLUDED?

Simply put, full administrative access to the back-end JSS is not included. Robot Cloud is built for IT Professionals interested in outsourcing the infrastructure required to build and maintain a robust, enterprise solution to manage and secure their Apple devices. Robot Cloud allows IT Professionals to make the transition from an infrastructure focus to a business process focus. Robot Cloud frees IT Professionals from the burden of building and maintaining the infrastructure so they can spend more time on a customer-centric approach. If you want to avoid reinventing the wheel, love process and want the mundane tasks of infrastructure to go away, then Robot Cloud is right for you. If you've spent your career building and supporting infrastructure and you desire 100% control of your JSS, then Robot Cloud is not a good fit.